Hi, I'm
Digital product leader and Technology Strategist with over 11 years of experience in Telecommunication, Innovation, and Automation.
About Me
As the Head of Skitto Platform at Grameenphone, I'm at the forefront of telecom innovation, leading digital transformation initiatives that impact millions of users daily. My journey in technology spans over a decade, combining deep expertise in product development, UX design, and automation solutions.
My leadership at Skitto has focused on creating intuitive digital experiences that redefine how customers interact with telecom services. By championing user-centric design and leveraging cutting-edge technology, I've helped transform traditional telecom offerings into modern digital products that resonate with today's consumers.
Beyond my corporate role, I'm an entrepreneur at heart with a passion for RPA (Robotic Process Automation). I've successfully delivered over 300 automation projects, helping businesses streamline operations and increase efficiency through intelligent automation solutions.
Experience
Leading a team of 3 experts for platform development, operation and product configuration. Steering user research, UI/UX development for Skitto app, website and core telecom journey
Head of Skitto Platform
Grameenphone | 01/2025 - Present
Head of Technology, Skitto
Grameenphone | 01/2023 - 12/2024
Led Skitto Technology Team comprising 4 experts, 3 vendors for product and campaign development, daily operation, customer complaint management, Infrastructure management
IT Platform & Solution Lead, Skitto
Grameenphone | 05/2021 - 12/2022
Solution architect for Skitto BSS in a box MVNO and operation lead for overall platform
Innovation Coach
Grameenphone | 05/2020 - 04/2021
Leading product innovation and culture building across organization. Coaching employees on innovation mindset building practices
Technical Solution Architect
Grameenphone | 11/2015 - 04/2020
Responsible for Business Support Systems BSS architecture, Telco campaign design, Leading projects as Project Manager, Steering different RFI, RFQ, etc. processes for supplier selection
Network Operation Center (NOC) Engineer
Grameenphone | 12/2013 - 10/2015
Alarm monitoring, escalation of IT & Core telecom systems, report generation, fault troubleshooting
Experience
Leading a team of 3 experts for platform development, operation and product configuration.
Steering user research, UI/UX development for Skitto app, website and core telecom journey
Head of Skitto Platform
Grameenphone
01/2025 - Present
Led Skitto Technology Team comprising 4 experts, 3 vendors
Pproduct and campaign development, daily operation, customer complaint management, Infrastructure management
Head of Technology, Skitto
Grameenphone
01/2023 - 12/2024
Platform Solution Lead, Skitto
Grameenphone
05/2021 - 12/2022
Solution architect for Skitto BSS in a box MVNO and operation lead for overall platform
Innovation Coach
Grameenphone
05/2020 - 04/2021
Leading product innovation and culture building across organization. Coaching employees on innovation mindset building practices
Technical Solution Architect
Grameenphone
11/2015 - 04/2020
Responsible for Business Support Systems BSS architecture, Telco campaign design, Leading projects as Project Manager, Steering different RFI, RFQ, etc. processes for supplier selection
NOC Engineer
Grameenphone
12/2013 - 10/2015
Alarm monitoring, escalation of IT & Core telecom systems, report generation, fault troubleshooting
©
2025 | Yasir Hoque